Resources For Pharmacy Professionals

Healthcare systems and providers are increasingly aware of the importance of patient-centred care in improving patient safety. The following resources can support pharmacy professionals and their patients as they work together to make a safe system even safer.  

Safety IQ Training Manual

The Safety IQ training manual is designed as a guide to continuous quality improvement for community pharmacies. It contains many of the tools and resources used by Safety IQ Pilot pharmacies:

Safety IQ Pilot Pharmacy Manual

eQuipped: The Safety IQ eNewsletter

eQuipped is the official e-newsletter for the Safety IQ Pilot. Each issue will feature a Safety IQ Pilot Pharmacy, Safety IQ statistics, continuous quality improvement tips and tricks, and resources and information to keep you updated on all things Safety IQ!  

Signing up is easy. Click the link below, enter your name and email address, and you're done!

Published issues of eQuipped are available in PDF format below:

 eQuipped Vol. 1

eQuipped Vol. 2

eQuipped Vol. 3

eQuipped Vol.4 

eQuipped Vol. 5

eQuipped Vol. 6

eQuipped Vol. 7

eQuipped Vol. 8

SMART Medication Safety Agenda

The Institute for Safe Medication Practices Canada (ISMP Canada) has introduced the SMART Medication Safety Agenda to share learnings on common medication incidents reported to them from across Canada through the Community Pharmacy Incident Reporting (CPhIR) program. This data forms the foundation for continuous quality improvement (CQI) resources like SMART Medication Safety Agenda to support pharmacy practice enhancements for patient safety. 

The SMART Medication Safety Agenda encourages pharmacy teams to discuss and collaborate on CQI.

The following YouTube video (4:16 Minutes) is a step-by-step guide for pharmacy professionals to learn how to use the SMART Medication Safety Agenda:

You can download 2018's SMART Medication Safety Agendas below:

SMART Medication Safety Agenda: Warfarin

SMART Medication Safety Agenda: Drug Shortage

SMART Medication Safety Agenda: Fentanyl

SMART Medication Safety Agenda: Blister Pack Preparation

2019 SMART Medication Safety Agendas:

SMART Medication Safety Agenda: Insulin

SMART Medication Safety Agenda: Hospital Discharge.

Potentially Inappropriate Medication Use in Older Adults

Canadian Medication Incident Reporting and Prevention System (CMIRPS)

The Canadian Medication Incident Reporting and Prevention System (CMIRPS) was developed through a partnership between Health Canada, the Institute for Safe Medication Practices (ISMP Canada), and the Canadian Institute for Health Information (CIHI) with support from the Canadian Patient Safety Institute (CPSI).

CMIRPS is a resource that supports medication safety, reporting, and analysis.


Manitoba Institute for Patient Safety (MIPS)

The Manitoba Institute for Patient Safety (MIPS) is a non-profit organization that is committed to helping healthcare organizations and providers to learn about leading practices to improve patient safety.

MIPS offers resources on medication safety, patient engagement, and critical incidents and disclosure.


Canadian Patient Safety Institute (CPSI)

The Canadian Patient Safey Institute (CPSI) works to patient safety and quality.

CPSI delivers a number of resources and programs that are designed to prevent safety incidents through analysis and improvement initiatives.