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Safety IQ

The Safety IQ program enables Manitoba pharmacists to improve patient safety and supports better patient health outcomes.

Safety Improvement in Quality (Safety IQ) is a standardized continuous quality improvement (CQI) program. Its elements include reporting, analyzing, documenting, and shared learning from medication incidents and near-miss events to improve patient safety.

Safety IQ is mandatory for community pharmacies in Manitoba.

The following brief video provides an overview of what you can expect from Safety IQ:

 

Resources

Community pharmacy professionals can use the following resources to implement and maintain Safety IQ in their pharmacies.

Medication Incident and Near-Miss Event Practice Direction

The Medication Incident and Near-Miss Event Practice Direction was updated and approved by Council February 2020, to become effective June 1, 2021. Members must adhere to the current Medication Incidents and Discrepancies practice direction until May 31, 2021

Guide to Safety IQ

The College of Pharmacists of Manitoba Guide to Safety IQ provides pharmacy professionals with comprehensive information and resources to support full engagement with continuous quality improvement in community pharmacy.

The Guide to Safety IQ is available at the following link: https://cphm.ca/resource/guide-to-safety-iq/

Quick Guides to Safety IQ

The following Quick Guides to Safety IQ can be used to support key elements of Safety IQ including responding to medication incidents, reporting, and documenting:

 

 

Facts for Patients and the Public about Safety IQ

Pharmacy professionals can use Facts for Patients and the Public about Safety IQ when they disclose medication incidents to help their patients understand what happens to improve quality in the pharmacy and prevent a similar incident from recurring.

This resource is available at the following link: https://cphm.ca/resource/facts-for-patients-and-the-public-about-safety-iq/

Introduction to Safety IQ for Community Pharmacy (training video)

Use the Introduction to Safety IQ for Community Pharmacies training video to learn the basics of the Safety IQ program to support implementation in your pharmacy including:

  • Concept of continuous quality improvement within the health care field and pharmacy profession
  • Elements and requirements of the College’s continuous quality improvement program Safety IQ for community pharmacies in Manitoba
  • Implementation steps pharmacies must take for the launch of Safety IQ on June 1, 2021
  • Role of the College, pharmacy managers and pharmacy staff all have in Safety IQ
  • Strategies to prepare for future implementation of Safety IQ within your pharmacy both from a pharmacy manager and a pharmacy team perspective

Safety IQ Frequently Asked Questions

The Safety IQ FAQ addresses the most common questions about Safety IQ.

Safety IQ Implementation Toolkit for New Pharmacies

The Safety IQ Implementation Toolkit for New Pharmacies supports pharmacy managers and owners to understand Safety IQ and put the technical requirements of the program in place when opening a new pharmacy.

The Toolkit is available at the following link: https://cphm.ca/resource/siq-new-pharm-toolkit/

Safety IQ Medication Incident Reporting Platform Criteria

The Medication Incident Reporting Platform Criteria outlines the software requirements that reporting platforms must meet to be eligible as service providers for incident reporting in community pharmacies in Manitoba.

Community Pharmacy Safety Culture Toolkit

The Community Pharmacy Safety Culture Toolkit provides pharmacy professionals with an overview of the principles and practices they can use to promote patient safety culture.

eQuipped Newsletter

eQuipped is the official Safety IQ e-newsletter. Each issue will help your pharmacy prepare for the program. Get notable statistics, continuous quality improvement tips and tricks, and resources and information to stay updated on all things Safety IQ.

Click here for previous issues.