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Safety Improvement in Quality (Safety IQ) is a standardized continuous quality improvement (CQI) program. Its elements include reporting, analyzing, documenting, and shared learning from medication incidents and near-miss events to improve patient safety.
The following brief video provides an overview of Safety IQ:
Community pharmacy professionals can use the following links to implement and maintain Safety IQ in their pharmacies.
Safety IQ Implementation at a Glance
The COVID-19 pandemic and vaccine campaign has put added pressure on community pharmacies, but our obligations to patient safety remain unchanged. In consideration of this, College Council maintains the June 1, 2021 launch date for Safety IQ but has approved a timeline extension for the staff training requirement.
By June 1, 2021, all Manitoba pharmacies must meet the technical requirements of Safety IQ – they should have the ability to report a medication incident or near miss within an online incident reporting platform or program. The pharmacy incident reporting program should then be able to export the incident data to the National Incident Data Repository (NIDR) housed by the Institute for Safe Medication Practices Canada (ISMP Canada).
By September 1, 2021, all community pharmacies must complete staff training on Safety IQ and the pharmacy’s incident reporting platform or program. As many pharmacies are still working on the technical requirements, this extension will allow time for proper training of staff on the reporting platforms and development and implementation of staff procedures for reporting.
Although training requirements for pharmacy staff have been deferred until September 1, 2021, all medication incidents must be reported to your pharmacy’s medication incident reporting platform starting June 1, 2021.
A new digital resource, Safety IQ Implementation at a Glance, provides for a quick overview of the new timeline and implementation steps.
Safety IQ Implementation 2020-21 Guide for Pharmacy Managers
The Safety IQ Implementation 2020-21 Guide for Pharmacy Managers is used by pharmacy managers alongside the updated Medication Incident and Near-Miss Event Practice Direction (effective June 1, 2021) to implement Safety IQ in community pharmacies across Manitoba.
Safety IQ Implementation Checklist
This Safety IQ Implementation Checklist helps pharmacy managers and staff evaluate how they are progressing with the implementation of Safety IQ with respect to the June 1, 2021, deadline. This checklist is for the benefit of the pharmacy manager and staff and does not need to be sent to the College.
4 Steps to Submit Data to the NIDR
A key component of Safety IQ is the anonymous submission of medication incident and near-miss event data to the National Incident Data Repository (NIDR) for Community Pharmacy, an Institute for Safe Medication Practices Canada (ISMP Canada)-led component of the Canadian Medication Incident Reporting and Prevention System (CMIRPS). 4 Steps to Submit Data to the NIDR outlines the actions that various stakeholders (including medication incident reporting platform providers) must take to enable data submission to the NIDR .
Safety IQ Medication Incident Reporting Platform Criteria
The Medication Incident Reporting Platform Criteria outlines the software requirements that reporting platforms must meet to be eligible as service providers for incident reporting in community pharmacies in Manitoba.
Introduction to Safety IQ for Community Pharmacy (training video)
Use the Introduction to Safety IQ for Community Pharmacies training video to learn the basics of the Safety IQ program to support implementation in your pharmacy including:
- Concept of continuous quality improvement within the health care field and pharmacy profession
- Elements and requirements of the College’s continuous quality improvement program Safety IQ for community pharmacies in Manitoba
- Implementation steps pharmacies must take for the launch of Safety IQ on June 1, 2021
- Role of the College, pharmacy managers and pharmacy staff all have in Safety IQ
- Strategies to prepare for future implementation of Safety IQ within your pharmacy both from a pharmacy manager and a pharmacy team perspective
Safety IQ Frequently Asked Questions
The Safety IQ FAQ addresses the most common questions about Safety IQ.
Medication Incident and Near-Miss Event Practice Direction
The Medication Incident and Near-Miss Event Practice Direction was updated and approved by Council February 2020. This practice direction outlines the requirements for Safety IQ.
Safety IQ Implementation 2020-21 Quick Facts
The Safety IQ Implementation 2020-21 Quick Facts document provides an overview of Safety IQ for all community pharmacy professionals.
Community Pharmacy Safety Culture Toolkit
The Community Pharmacy Safety Culture Toolkit provides pharmacy professionals with an overview of the principles and practices they can use to promote patient safety culture.
eQuipped is the official Safety IQ e-newsletter. Each issue will help your pharmacy prepare for the program. Get notable statistics, continuous quality improvement tips and tricks, and resources and information to stay updated on all things Safety IQ.
Click here for previous issues.